Reporting Spam from MochaMail.com

Like you, those of us who run the MochaMail site really hate junk email (a.k.a., "spam"). Spam is a flagrant misuse of the Internet, and we regard spammers as the lowest form of life because they have no regard for common decency; they consume the hardware and bandwidth resources of other people without paying a dime, and the bogus schemes they are selling would constitute mail fraud if sent through the postal service. MochaMail.com is no friend to spammers, and we actively block spam mail from our site.

If you think you received spam from a MochaMail subscriber, please let us know by forwarding it to us at abuse@mochamail.com. However, keep in mind that return addresses can be easily falsified, and that just because mail has a "From" address from a particular site, that doesn't mean the mail actually came from that site.

If you want to know where a particular message does come from, look at the complete headers of the message (in Outlook Express, select File>Properties, and then click on the Details tab) and locate the "Received:" headers (there may be more than one). The "Received" headers act as postmarks and trace the message's route through computers on the Internet, from their source to destination and all points in between. For example, here are the complete headers of a real spam message:

Return-Path: <eglopy@mochamail.com> Received: from unknown (HELO isar.cymes.net) (212.185.163.173) by ns2.pldi.net with SMTP; 3 Feb 2001 05:33:12 -0000 Received: from rsvp-207-173-122-136.ac17.rcrd.eli.net (HELO excite.ccom) (207.173.122.136) by 212.185.163.173 with SMTP; 3 Feb 2001 05:32:56 -0000 Subject: Get Lenders to compete for your Loan To: funkelo@mail1st.com Message-Id: <lolr4jp8sl2le.84jidrngt11d1n67oe6@excite.ccom> From: injensu@purpleturtle.com X-Mailer: BellSouth.net EMRS Mailer Date: Fri, 02 Feb 2001 21:32:56 -0800 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: 8BIT

Notice that even though the "Return-Path" header includes a mochamail.com address, the message never passed through our site (if it had, a "Received" header for our mail server system would be present). In fact, all of the addresses -- From, To, and Return-Path -- are fake. This message actually originated at the network of eli.net; in this case, the proper address to send your complaints to is abuse@eli.net.